Frequently Asked Questions

How do I find the right pair of Posh Lash Pro lashes?

At Posh Lash Pro, we believe that everyone is unique, including their eye shape. Picking the right lash for your eyes depends on the cosmetic look you're trying to achieve. Whether you’re looking for a cosmetic look for the office or a dramatic evening night out, the PLP boutique lash collection has you covered.

We recommend taking a look at our lash guide for picking the right lash for your eye shape or trying our Instagram filter to get an idea of how each of the lashes may look for your eyes. Additionally, you can take our Lash Style Quiz to Find Your Lash Mate! If you’re still not sure, feel free to contact us and the PLP team will be happy to assist you in finding your perfect pair of lashes.

How many times can I wear my Posh Lash Pro lashes?

Depending on how often you wear and clean your lashes, the shelf life of your lashes can vary between wearers. If proper care is maintained, your lashes can be worn up to 25 times. Be sure to follow our best lash practices so that you can increase the shelf life of your lashes.

Can I sleep with my Posh Lash Pro Lashes?

Yes, but we don’t recommend it! Posh Lash Pro lashes are completely safe to sleep in and won’t cause irritation. However, your lashes can collect dust and particles throughout the day as you wear them. And this can cause irritation to your eyes since your eyes tend to dry out as you sleep making them even more susceptible to bacterial infections.

We recommend best lash practices by removing your lashes and cleaning them with our Altar of Rose Oil-Free Makeup remover so you can avoid damage to your lashes and harm to your eyes.

How do I clean my Posh Lash Pro Lashes?

At Posh Lash Pro, we highly recommend that every pair of PLP lashes be cleaned after every wear; this will increase the shelf life of your lashes and prevent bacteria build-up to avoid harm to your eyes.

We recommend using our Micellar Water or any oil-free makeup cleanser and remover to effectively clean your lashes without damaging them. Click here to see a demo.

How do I trim Posh Lash Pro strip lashes? Do I need to?

Yes! When you receive a new pair of Posh Lash Pro lashes, we recommend that you trim the band of the lashes from the outer corner of your eyes to ensure a proper and customized fit to each of your eyelids. See the next question for how to determine the left and right lash.

 

Which is the left or right strip lash? Does it matter?

Yes! When you receive a new pair of Posh Lash Pro lashes, we recommend that you trim the band of the lashes. Once trimmed, each lash band is customized to each individual eyelid, so keeping track of the right or left lash is very important.

Take a look at this post to see how you can use the Posh Lash Pro strip lash box to see which lash is which.

It depends. Each strip lash is designed differently and is customized to each individual eyelid. So keeping track of the right or left lash is very important. Take a look at this post to see how you can use the Posh Lash Pro strip lash box to see which lash is which.

Do I have to wait to put a lash on after applying the Posh Lash Pro adhesive eyeliner?

Yes, we recommend waiting 10-15 seconds only. The adhesive 2-in-1 eyeliner and glue needs to be tacky so the lash can properly adhere to the liner.

Which makeup remover works best for Posh Lash Pro products?

Any makeup remover will do the job of removing any Posh Lash Pro product. We recommend Micellar Water for the fastest and most effective removal. Take a look at this post for the best ways to use your makeup remover.

What are Posh Lash Pro lashes made of?

Posh Lash Pro lashes are made from a hypoallergenic synthetic material called PBT (polybutylene terephthalate) to mimic mink fibres. Our lashes feature an ultra-soft flexible band making them incredibly durable and comfortable for the wearer.

What are the ingredients in the Posh Lash Pro eyeliner?

The Posh Lash Pro Adhesive 2-in-1 Black and Clear Eyeliner contains these ingredients: Water, Acrylates Copolymer, PVP, Decyl Glucoside, Propylene Glycol, Alcohol, Phenoxyethanol, Ethylhexlglycerin, Caprylyl Glycol, C177499

The Posh Lash Pro 2-in-1 eyeliner doesn't contain any latex or rubber to ensure that our eyeliner is safe and hypoallergenic. However, we recommend that you perform a patch test first before using our eyeliner or any Posh Lash Pro product to ensure there are no reactions. Discontinue use if irritation occurs.

What does it mean to be cruelty free and Leaping Bunny certified?

At Posh Lash Pro, our products are Leaping Bunny Certified, which promises that we do not test on animals or use animal fibres in our lashes. We are fully committed to creating safe and cruelty-free products that maintain a quality standard so you can rest assured that your beauty is not compromised or harms the environment in any way.

How do I use the Posh Lash Pro Lash & Liner Duo?

Our Posh Lash Pro Lash and Liner Duo is made to simplify your makeup routine by incorporating a 2-in-1 eyeliner adhesive.

The eyeliner adhesive should be applied the same way you would any basic eyeliner, except that you apply your strip lash directly on your eyelid after the liner the same way you would if you were to glue on your strip lash separately. Take a look at this post to see the best way to use our lash and liner duo.

How long does the Posh Adhesive Eyeliner last?

Once opened and depending on the frequency of use, the Posh Lash Pro 2-in-1 Adhesive liner has an average shelf life of 3 months. We recommend storing the eyeliner in a cool dry place away from direct light to extend the shelf life.

I damaged my Posh Lash Pro lashes; what do I do?

At Posh Lash Pro, we understand accidents happen, and lashes can get damaged, contact us, and we’ll do our best to help you.

However, we are not responsible for any personal damages to Posh Lash Pro products. If you’ve received a defective product, please get in touch with us, and we will be happy to assist you.

Are your products safe and hypoallergenic?

We stand by our products at Posh Lash Pro to be safe and hypoallergenic; however, the following safety guidelines should be observed before using Posh Lash Pro Products.

Posh Lash Pro products are made with hypoallergenic ingredients. However, in rare cases may cause sensitivity or irritation in certain individuals. If sensitivity or irritation occurs, discontinue use immediately.

If you are uncertain about possible sensitivity, always perform a patch test before or consult your healthcare professional.

All products are for external use only.

If you have any questions regarding any Posh Lash Pro products please get in touch with us and we will happy to assist you.

What is the Posh Lash Pro Rewards Program?

As a loyal customer of Posh Lash Pro, we want to celebrate you, and we want you to get the most out of your PLP purchase. On top of our commitment to you for top-quality customer service and lash products. We created this rewards program so you can continue exploring the endless possibilities of your natural beauty and receive some bonuses.

Being in our community means you’ll get exclusive access and offers to our anniversary, holiday sales events, and early-bird access to promotions. You’ll automatically be entered into our contests and giveaways for a chance to win free products. On top of that, we also want to celebrate your most important day with our exclusive birthday offers.

Where do I find your Rewards Program?

Navigate to the bottom left corner of our homepage and you’ll see a button to sign up, click it and you’ll be taken to a form to fill out.

If you are on mobile, the Rewards Program button will appear in a round button with a pink star (see below).

 

If you are on desktop, the Rewards Program button will appear with a star and Rewards Program. See below for example.

For all the information about the Posh Lash Pro (PLP) Rewards Program, visit our Rewards page.